GET HELP
Do You Need Help
Paying Utility Bills?
Operation Fuel provides emergency energy and utility assistance to households in Connecticut that are facing financial crisis.
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Applications for energy assistance are now open through October 27th, 2023!
Before you apply for Operation Fuel assistance, you need to gather proof of the last four weeks of income for all household members, the name of your fuel vendor (if you are a deliverable fuel customer), or your utility bill and payment history (if you are an electric, gas, and water customer).
NOTE: Eligible residents can only receive ONE grant per year. For example, if you were approved for a grant on 8/1/23, you will not be eligible again until 8/1/24.
If you’ve already completed an application:
Please be sure to enter the same email and password used to create and/or log in to check your application status.
Apply Online
Welcome to Operation Fuel’s utility assistance portal. Please login or create an account to begin. For assistance, please call 860-243-2345.
View Program Guidelines Here
NOTE: If you are NOT working, please download and fill out the following form(s) that best fits your current status to ensure your application is filled out to completion. THEN click the button below to apply:
Family and Friends Support
Self Declaration of Zero Income
Self Employment Worksheet
If you are experiencing technical difficulties with the application, please try in another web browser (e.g., Edge, Chrome, Safari, Internet Explorer). If you still cannot submit an application, please give us a call at (860) 243-2345 for further assistance.
Apply in Person
You can meet in person to apply for assistance at one of Operation Fuel’s partner Fuel Banks across the state of Connecticut. To find a Fuel Bank near you, call 2-1-1 or click below to locate a Fuel Bank by zip code.
An Operation Fuel energy grant is not an entitlement to all Connecticut residents who fall within income guidelines.
2-1-1 operates 24-hours-a-day, every day of the year, and TDD access is available
If you have questions, please email us at opfuelapplications@operationfuel.org or call (860) 243-2345.
Operation Fuel serves households whose income does not exceed 75% of the State Median Income Guidelines, which include, but are not limited to, the elderly, disabled, working families, or individuals facing a financial crisis.
Types of Assistance
Year-Round Energy Assistance:
One-time grant per household, per year for deliverable fuel oil, natural gas, electricity, kerosene, wood, propane, pellets, and other energy sources.
Homeless Intervention and Prevention:
One-time grant per household for gas and utilities to stabilize families in crisis.
Water Assistance:
To apply for grants for customers of MDC (The Metropolitan District) or Connecticut Water, please choose the Apply Online button on this page to complete an application. Aquarion customers, click here for an application.
Shared Clean Energy Facility Program:
This program extends the benefits of clean energy to customers who otherwise may not be able to install clean energy generation for their home or business. To read more about it, click here. To download & fill out an enrollment form, click here.