Do You Need Help
Paying Utility Bills?

Operation Fuel provides emergency energy and utility assistance to households in Connecticut that are facing financial crisis.

Before you apply for Operation Fuel assistance, you need to gather proof of the last four weeks of income for all household members, the name of your fuel vendor (if you are a deliverable fuel customer), or your utility bill and payment history (if you are an electric, gas, and water customer).

Applications for grant assistance have been paused as of Monday, March 6th and will reopen on Monday, April 3rd.

If you submitted your application prior to March 5th, 11:59pm, your application will still be processed.

Click here to view our Energy Assistance FAQ sheet


We do not encourage you to wait until the tank is empty to apply due to application processing time, your vendor’s ability to schedule a delivery, and to prevent health risks and possible damage to your home.

Apply Online

Note: If you are experiencing technical difficulties with the application, please try in another web browser (e.g., Edge, Chrome, Safari, Internet Explorer). If you still cannot submit an application, please give us a call at (860) 243-2345 for further assistance.

Welcome to Operation Fuel’s utility assistance portal. Please login or create an account to begin. For assistance, please call 860-243-2345.

Apply in Person

You can meet in person to apply for assistance at one of Operation Fuel’s partner Fuel Banks across the state of Connecticut. To find a Fuel Bank near you, call 2-1-1 or click here to locate a Fuel Bank by zip code.

An Operation Fuel energy grant is not an entitlement to all Connecticut residents who fall within income guidelines.  

2-1-1 operates 24-hours-a-day, every day of the year, and TDD access is available

If you have questions, please email us at or call (860) 243-2345.

Operation Fuel serves households whose income does not exceed 100% of the State Median Income Guidelines, which include, but are not limited to, the elderly, disabled, working families, or individuals facing a financial crisis.

Types of Assistance

Year-Round Energy Assistance:

One-time grant per household, per year for deliverable fuel oil, natural gas, electricity, kerosene, wood, propane, pellets, and other energy sources.

Homeless Intervention and Prevention:

One-time grant per household for gas and utilities to stabilize families in crisis.

Water Assistance:

To apply for grants for customers of MDC (The Metropolitan District) or Connecticut Water, please choose the Apply Online button on this page to complete an application.  Aquarion customers, click here for an application.

Shared Clean Energy Facility Program:

This program extends the benefits of clean energy to customers who otherwise may not be able to install clean energy generation for their home or business. To read more about it, click here. To download & fill out an enrollment form, click here.