Do You Need Help
Paying Utility Bills?

Operation Fuel provides emergency energy and utility assistance to households in Connecticut that are facing financial crisis.

Operation Fuel’s Winter Season opened on January 8th, 2024. We are currently scheduled to close on Friday, March 1st, 2024.

(NOTE: This date is subject to change based on available funding)

We are now accepting applications for water and energy bill assistance for the following:

Electric: Eversource, UI, and Norwalk Public Utilities

Gas: Eversource, UI, Yankee Gas, SCG, and CNG

Water: CT Water and The Metropolitan District (MDC)

To apply for help with a bill from one of the above companies:

Oil & Deliverable Fuel companies throughout the state work with Operation Fuel clients

To apply for help with an oil or fuel delivery:

For help with Aquarion Water:

For further assistance, you can us by phone during these hours:

Monday: 9 am – 2 pm

Tuesday: 9 am – 12 pm

Wednesday: 9 am – 12 pm

Thursday: 9 am – 12 pm

Friday: 9 am – 2 pm

NOTE: To reach our Programs Team, please email Please include your full name, the issue you need help with, and your best contact information. Due to high volume of applications, calls, and emails, our response times may be delayed. We appreciate your patience.

Thank you for your understanding and support!


If you’ve already completed an application:

Please be sure to enter the same email and password used to create and/or log in to check your application status.

Apply Online

Before you apply for Operation Fuel assistance, you need to gather proof of the last four weeks of income for all household members, the name of your fuel vendor (if you are a deliverable fuel customer), or your utility bill and payment history (if you are an electric, gas, and water customer).

NOTE: Eligible residents can only receive ONE grant per year. For example, if you were approved for a grant on 8/1/23, you will not be eligible again until 8/1/24.

NOTE: If you are NOT working, please download and fill out the following form(s) that best fits your current status to ensure your application is filled out to completion. THEN click the button below to apply:

Family and Friends Support


Self Declaration of Zero Income


Self Employment Worksheet


If you are experiencing technical difficulties with the application, please try in another web browser (e.g., Edge, Chrome, Safari, Internet Explorer). If you still cannot submit an application, please give us a call at (860) 243-2345 for further assistance.

Apply in Person

You can meet in person to apply for assistance at one of Operation Fuel’s partner Fuel Banks across the state of Connecticut. To find a Fuel Bank near you, call 2-1-1 or click below to locate a Fuel Bank by zip code.

An Operation Fuel energy grant is not an entitlement to all Connecticut residents who fall within income guidelines.  

2-1-1 operates 24-hours-a-day, every day of the year, and TDD access is available

If you have questions, please email us at or call (860) 243-2345.

Operation Fuel serves households whose income does not exceed 75% of the State Median Income Guidelines, which include, but are not limited to, the elderly, disabled, working families, or individuals facing a financial crisis.

Types of Assistance

Year-Round Energy Assistance:

One-time grant per household, per year for deliverable fuel oil, natural gas, electricity, kerosene, wood, propane, pellets, and other energy sources.

Homeless Intervention and Prevention:

One-time grant per household for gas and utilities to stabilize families in crisis.

Water Assistance:

To apply for grants for customers of MDC (The Metropolitan District) or Connecticut Water, please choose the Apply for CT Water/MDC button on this page to complete an application.  Aquarion customers, click here for an application.

Shared Clean Energy Facility Program:

This program extends the benefits of clean energy to customers who otherwise may not be able to install clean energy generation for their home or business. To read more about it, click here. To apply online, visit Eversource or UI’s SCEF program websites or to download and fill out the enrollment form, click here.