Do You Need Help
Paying Utility Bills?
Operation Fuel provides emergency energy and utility assistance to households in Connecticut that are facing financial crisis.
Operation Fuel’s Winter Season opened on January 8th, 2024. We are currently scheduled to close on Friday, March 1st, 2024.
(NOTE: This date is subject to change based on available funding)
We are now accepting applications for water and energy bill assistance for the following:
Electric: Eversource, UI, and Norwalk Public Utilities
Gas: Eversource, UI, Yankee Gas, SCG, and CNG
Water: CT Water and The Metropolitan District (MDC)
To apply for help with a bill from one of the above companies:
Oil & Deliverable Fuel companies throughout the state work with Operation Fuel clients
To apply for help with an oil or fuel delivery:
For help with Aquarion Water:
For further assistance, you can us by phone during these hours:
Monday: 9 am – 2 pm
Tuesday: 9 am – 12 pm
Wednesday: 9 am – 12 pm
Thursday: 9 am – 12 pm
Friday: 9 am – 2 pm
NOTE: To reach our Programs Team, please email email@example.com. Please include your full name, the issue you need help with, and your best contact information. Due to high volume of applications, calls, and emails, our response times may be delayed. We appreciate your patience.
Thank you for your understanding and support!
If you’ve already completed an application:
Please be sure to enter the same email and password used to create and/or log in to check your application status.
Before you apply for Operation Fuel assistance, you need to gather proof of the last four weeks of income for all household members, the name of your fuel vendor (if you are a deliverable fuel customer), or your utility bill and payment history (if you are an electric, gas, and water customer).
NOTE: Eligible residents can only receive ONE grant per year. For example, if you were approved for a grant on 8/1/23, you will not be eligible again until 8/1/24.
NOTE: If you are NOT working, please download and fill out the following form(s) that best fits your current status to ensure your application is filled out to completion. THEN click the button below to apply:
Family and Friends Support
Self Declaration of Zero Income
Self Employment Worksheet
If you are experiencing technical difficulties with the application, please try in another web browser (e.g., Edge, Chrome, Safari, Internet Explorer). If you still cannot submit an application, please give us a call at (860) 243-2345 for further assistance.
Apply in Person
You can meet in person to apply for assistance at one of Operation Fuel’s partner Fuel Banks across the state of Connecticut. To find a Fuel Bank near you, call 2-1-1 or click below to locate a Fuel Bank by zip code.
An Operation Fuel energy grant is not an entitlement to all Connecticut residents who fall within income guidelines.
2-1-1 operates 24-hours-a-day, every day of the year, and TDD access is available
If you have questions, please email us at firstname.lastname@example.org or call (860) 243-2345.
Operation Fuel serves households whose income does not exceed 75% of the State Median Income Guidelines, which include, but are not limited to, the elderly, disabled, working families, or individuals facing a financial crisis.