Do You Need Help
Paying Utility Bills?

Operation Fuel provides emergency energy and utility assistance to households in Connecticut that are facing financial crisis.

Before you apply for Operation Fuel assistance, you need to gather proof of the last four weeks of income for all household members, the name of your fuel vendor (if you are a deliverable fuel customer), or your utility bill and payment history (if you are an electric, gas, and water customer).

Applications for energy assistance for the Winter/Spring season has closed as of  April 14th, 2023 and will reopen for the Summer/Fall season on August 1st, 2023!

Apply Online

If you are experiencing technical difficulties with the application, please try in another web browser (e.g., Edge, Chrome, Safari, Internet Explorer). If you still cannot submit an application, please give us a call at (860) 243-2345 for further assistance.

Welcome to Operation Fuel’s utility assistance portal. Please login or create an account to begin. For assistance, please call 860-243-2345.

NOTE: If you are NOT working, please download and fill out the following form(s) that best fits your current status to ensure your application is filled out to completion. THEN click the button below to apply:

Family and Friends Support


Self Declaration of Zero Income


Self Employment Worksheet

Apply in Person

You can meet in person to apply for assistance at one of Operation Fuel’s partner Fuel Banks across the state of Connecticut. To find a Fuel Bank near you, call 2-1-1 or click here to locate a Fuel Bank by zip code.

An Operation Fuel energy grant is not an entitlement to all Connecticut residents who fall within income guidelines.  

2-1-1 operates 24-hours-a-day, every day of the year, and TDD access is available

If you have questions, please email us at or call (860) 243-2345.

Operation Fuel serves households whose income does not exceed 60% of the State Median Income Guidelines, which include, but are not limited to, the elderly, disabled, working families, or individuals facing a financial crisis.

Types of Assistance

Year-Round Energy Assistance:

One-time grant per household, per year for deliverable fuel oil, natural gas, electricity, kerosene, wood, propane, pellets, and other energy sources. Click here to view our Energy Assistance FAQ sheet

Homeless Intervention and Prevention:

One-time grant per household for gas and utilities to stabilize families in crisis.

Water Assistance:

To apply for grants for customers of MDC (The Metropolitan District) or Connecticut Water, please choose the Apply Online button on this page to complete an application.  Aquarion customers, click here for an application.

Shared Clean Energy Facility Program:

This program extends the benefits of clean energy to customers who otherwise may not be able to install clean energy generation for their home or business. To read more about it, click here. To download & fill out an enrollment form, click here.