Fuel Bank Assistance

Step by Step Guides

2024 Summer/Fall Program Guidelines

How to complete applications on behalf of a client

For additioinal assistance please email applications@operationfuel.org or call 860-243-2345 during our designated support hours.

Monday 9am to 2pm
Tuesday 9am to 12pm
Wednesday 9am to 12pm
Thursday 9am to 12pm 
Friday 9am to 2pm

Required Documentation

All applications must include the following documents.

• ALL: Proof of Income: Documentation of all household members with the last 4 weeks of income. Adults without income documentation for the past 4 weeks may attest to that by completing the Zero Income, Friends & Family Income, or Self-Employment Income forms.
• Utility: Current utility bill or shut off notice with a past due balance of 30 days or more. (Utility assistance applications)
• Utility: Current payment history. Please access Eversource, UI, SCG, CNG web portals for account history. If you need access to the web portal for a utility account asssistance, please contact the utility company directly.

Note: Operation Fuel will provide notice to fuel banks and/or clients via email or voicemail if an application is incomplete. If an incomplete application is still pending after 30 days, the applicant may be required to re-apply as the household circumstances may have changed. Additionally, Operation Fuel may deny a fuel bank fee in these cases.